Refund Policy for SIROHI ESTORE INTERNET PRIVATE LIMITED
Effective Date: 25/Aug/2024
Thank you for shopping with SIROHI ESTORE INTERNET PRIVATE LIMITED. We strive to provide you with the best products and service. Please carefully read our refund policy to understand your rights and responsibilities regarding returns and refunds.
1. Refund Eligibility
-
Damaged or Defective Items: If you receive a product that is damaged or defective, you may be eligible for a refund. You must notify us within 7 days of receiving the product by contacting our customer service team at [insert contact information]. Please provide your order number, a description of the issue, and any supporting evidence (e.g., photographs).
-
Non-Refundable Items: Products that are not damaged or defective are non-refundable. We do not offer refunds for products that are correctly delivered and in good condition.
2. Process for Requesting a Refund
- Step 1: Contact our customer service team within 7 days of receiving the product to report any issues.
- Step 2: Provide all necessary information, including your order number, a detailed description of the issue, and any supporting evidence.
- Step 3: Our team will review your request and, if approved, will issue a refund to your original payment method.
3. Timeframe for Refunds
- Once your refund request is approved, the refund will be processed within 14 business days. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
4. Warranty Disclaimer
- Brand Responsibility: All warranties associated with products sold on SIROHI ESTORE INTERNET PRIVATE LIMITED are the responsibility of the respective brands. We are not responsible for any warranty claims or issues related to the products. Please refer to the warranty information provided by the brand for details.
5. No Exchange Policy
- We do not offer exchanges for any products. Please ensure that you select the correct product and size before completing your purchase.
6. Final Sale
- All sales are final, except for cases involving damaged or defective products as outlined above.
7. Contact Information
For any questions or concerns regarding this refund policy, please contact us at:
- Email: support@sirohiestore.com
- Phone: 9034180474
We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.